Jili588 Privacy Policy

1. Introduction

Jili588 ("jili588," "we," "us," or "our") is committed to protecting the privacy and personal data of all users of the jili588 Platform, including the website at jili588.app and the jili588 mobile application (collectively, the "Platform"). This Privacy Policy has been prepared in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations.

This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of personal information that you provide to us or that we collect when you use the jili588 Platform. By registering an account, accessing the Platform, or otherwise engaging with our services, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

This Privacy Policy should be read together with our Terms and Conditions and our Responsible Gaming Policy, both of which are incorporated by reference.

2. Data Controller

For the purposes of the Data Privacy Act of 2012 and applicable data protection legislation, jili588 acts as the personal information controller in respect of the personal data collected through the Platform. This means jili588 determines the purposes and means by which your personal data is processed.

If you have any questions or concerns about how your personal data is handled, or if you wish to exercise any of your data subject rights, you may contact our Data Protection Officer using the contact details provided in Section 14 of this Policy.

3. Information We Collect

Jili588 collects personal information from you in several ways, including information you provide directly, information collected automatically, and information obtained from third parties. The categories of personal data we collect include:

3.1 Information You Provide Directly

• Registration data: Full name, date of birth, email address, mobile number, and username when you create a jili588 account;
• Identity verification (KYC) data: Government-issued identification documents (e.g., Philippine passport, driver's license, SSS/GSIS ID, PhilSys ID), proof of address, and selfie photographs required for identity verification;
• Financial data: Payment method details including GCash account numbers, PayMaya account details, bank account information (BDO, BPI, Metrobank), and transaction history;
• Communications: Messages, queries, and feedback you send to our customer support team;
• Responsible gaming data: Self-exclusion requests, deposit limit preferences, and other responsible gaming tool settings you configure.

3.2 Information Collected Automatically

• Device and technical data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers;
• Usage data: Pages visited, games played, session duration, click patterns, and navigation paths within the Platform;
• Location data: General geographic location derived from your IP address, used to verify eligibility and comply with jurisdictional restrictions;
• Cookies and similar technologies: Data collected through cookies, web beacons, and similar tracking technologies as described in Section 7.

3.3 Information from Third Parties

• Identity verification and fraud prevention data from KYC service providers;
• Payment processing data from payment gateway partners;
• Publicly available information used for fraud detection and compliance screening.

4. How We Use Your Data

Jili588 uses the personal data we collect for the following purposes:

• Account management: To create, maintain, and manage your jili588 account, including processing your registration and verifying your identity;
• Service delivery: To provide you with access to games, process deposits and withdrawals, and deliver the core features of the jili588 Platform;
• Legal compliance: To comply with applicable Philippine laws and regulations, including anti-money laundering (AML) obligations, Know Your Customer (KYC) requirements, and PAGCOR regulatory requirements;
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats;
• Responsible gaming: To monitor gaming activity for signs of problem gambling and to administer responsible gaming tools such as deposit limits and self-exclusion;
• Customer support: To respond to your inquiries, resolve disputes, and provide technical assistance;
• Platform improvement: To analyze usage patterns, conduct research, and improve the functionality, performance, and user experience of the jili588 Platform;
• Marketing communications: To send you promotional offers, bonuses, and updates about jili588 services, where you have provided consent or where we have a legitimate interest in doing so. You may opt out of marketing communications at any time;
• Legal proceedings: To establish, exercise, or defend legal claims where necessary.

5. Legal Basis for Processing

Jili588 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our contract with you, including operating your account and processing transactions;
• Legal obligation: Processing required to comply with applicable Philippine laws, including AML regulations and PAGCOR requirements;
• Legitimate interests: Processing necessary for our legitimate business interests, such as fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights;
• Consent: Processing based on your explicit consent, such as for marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Sharing Your Personal Data

Jili588 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Service providers: Third-party vendors who assist us in operating the Platform, including payment processors (GCash, PayMaya, banking partners), KYC verification providers, cloud hosting providers, and customer support platforms. These providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection law;
• Game providers: Game software providers whose titles are available on the jili588 Platform may receive limited technical data necessary to deliver gameplay;
• Regulatory authorities: Philippine government agencies, including PAGCOR and the Anti-Money Laundering Council (AMLC), where disclosure is required by law or regulation;
• Law enforcement: Where required by a valid court order, subpoena, or other legal process, or where disclosure is necessary to protect the rights, property, or safety of jili588, its players, or the public;
• Business transfers: In the event of a merger, acquisition, or sale of all or part of jili588's business, your personal data may be transferred to the acquiring entity, subject to equivalent data protection obligations.

7. Cookies & Tracking Technologies

The jili588 Platform uses cookies and similar tracking technologies to enhance your experience, maintain session security, and analyze Platform usage. The types of cookies we use include:

• Essential cookies: Strictly necessary for the Platform to function, including session management and security cookies. These cannot be disabled;
• Functional cookies: Used to remember your preferences, such as language settings and game display options;
• Analytics cookies: Used to collect aggregated, anonymized data about how players use the Platform, helping us identify areas for improvement;
• Security cookies: Used to detect and prevent fraudulent activity and unauthorized access attempts.

You may control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the jili588 Platform. By continuing to use the Platform after being informed of our cookie practices, you consent to our use of cookies as described in this Policy.

8. Data Retention

Jili588 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

Specifically:

• Account and transaction data is retained for a minimum of five (5) years following account closure, in accordance with Philippine AML regulations;
• KYC documentation is retained for the period required by applicable regulatory obligations;
• Customer support communications are retained for a period of three (3) years;
• Marketing consent records are retained until consent is withdrawn and for a reasonable period thereafter for compliance purposes.

When personal data is no longer required, jili588 will securely delete or anonymize it in accordance with our data retention procedures.

9. Data Security

Jili588 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure . These measures include:

• SSL/TLS encryption for all data transmitted between your device and the jili588 Platform;
• Encryption of sensitive data at rest, including financial information and identity documents;
• Access controls ensuring that only authorized personnel can access personal data, on a strict need-to-know basis;
• Regular security assessments, vulnerability testing, and penetration testing of Platform infrastructure;
• Staff training on data protection obligations and secure data handling practices;
• Incident response procedures to detect, report, and address personal data breaches promptly.

While jili588 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, jili588 will notify you and the National Privacy Commission (NPC) in accordance with the requirements of the Data Privacy Act of 2012.

10. Your Data Subject Rights

Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jili588:

• Right to be informed: You have the right to be informed about how your personal data is collected and processed, as set out in this Privacy Policy;
• Right of access: You have the right to request a copy of the personal data jili588 holds about you, along with information about how it is being used;
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you;
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests;
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible;
• Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing;
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data protection rights have been violated.

11. Minors and Age Restrictions

The jili588 Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gambling regulations. Jili588 does not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. Any winnings or balances associated with an underage account will be forfeited.

If you are a parent or guardian and believe that your child has provided personal data to jili588, please contact us immediately using the details in Section 14 so that we can take appropriate action.

12. International Data Transfers

Jili588 primarily processes and stores personal data within the Philippines. However, some of our third-party service providers, including cloud infrastructure and game software providers, may process data in other jurisdictions. Where personal data is transferred outside the Philippines, jili588 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Data Privacy Act of 2012.

Such safeguards may include contractual clauses approved by the National Privacy Commission, binding corporate rules, or transfers to jurisdictions that have been recognized as providing an adequate level of data protection. By using the jili588 Platform, you acknowledge and consent to such transfers where necessary for the provision of our services.

13. Changes to This Privacy Policy

Jili588 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform features. When material changes are made, we will notify registered players through the Platform interface or via the email address associated with your account.

The date of the most recent revision is displayed at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how jili588 is protecting your personal data. Your continued use of the Platform following the posting of any changes constitutes your acceptance of the updated Privacy Policy.

14. Contact Our Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the way jili588 handles your personal data, please contact our Data Protection Officer. We take all privacy inquiries seriously and will respond within the timeframes required by applicable law.

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. Information about the NPC and how to file a complaint is available through official Philippine government channels.